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3 days per week (22.2 hours per week) days to be agreed.

We are looking for a positive and professional Debt Advice Caseworker to join our small team, providing debt advice across Torbay and Plymouth.


The role is funded by Money and Pensions Service, and you will provide a full range of debt advice, and the opportunity to empower clients through face-to-face and telephone appointments. Acting for clients where necessary to provide positive outcomes.


Whilst we are looking for an individual with previous experience/qualifications in debt advice, we are also happy to consider applicants who are passionate to help clients and wish to train in this area.

If you do not have the relevant experience but are interested, please apply, and tell us about your skills and experience that you consider meet the person specification and will enable you to develop into this role.


The ideal person will have

  • Knowledge and experience of giving debt advice.

  • An understanding of the causes of debt; and how to overcome barriers to achieving a successful solution. 

  • Strong communication skills

  • Flexibility to travel between, and work from, several locations -so the use of your own car is therefore an essential requirement.

  • The ability to show empathy and build rapport.

  • Emotional resilience- being able to deal with difficult situations every day.


Salary £20,000 - £24,712 pa (pro rata) depending on experience 

+3% pension contribution

Closing date:            27th September          

Interview date:         to be confirmed


Please note CVs will not be accepted, only completed Homemaker application forms  - please email completed application to

Application form

Equal Opportunities Monitoring Form

Job Description

Person Specification

What we give our staff

We welcome applications from all sections of the community

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